The AI-Powered Virtual Travel Agent leverages user preferences, historical data, and real-time information to deliver a seamless and customized travel experience. Key features include trip planning and itinerary building, real-time assistance, booking support, local recommendations, travel updates, language translation, and personalized upselling and cross-selling.

This project was part of the Artificial Intelligence for Product Managers certification from Product School.

Problem Statement:

I AM… a frequent traveler who wants personalized and efficient travel planning

BUT… I cannot find tailored travel recommendations and seamless itinerary creation

BECAUSE… existing tools are either too generic or overly complex

WHICH… leaves me feeling frustrated and overwhelmed.

Key Features: Trip planning, real-time assistance, booking support, local recommendations, and language translation.

KPIs: Increase booking completion rates, improve conversion rates, enhance user satisfaction, and generate additional revenue.

Model Requirements: Closed-source model (GPT-4), 8K-32K context window, text-based interactions.

Human Evaluation: Assess accuracy, brand language, context usage, and quality of AI-generated content.

Risks & Mitigations: Address potential biases, outdated information, data security, and sustainability concerns.

Ethical Guidelines: Promote sustainable and ethical travel choices.

Tools Used: ChatGPT 4o, Visily, Replit, Google Cloud

Link to Presentation

Note - Access to AI PRD available upon request.