Arjun

Experienced Product Manager with a decade of expertise in driving innovation and delivering impactful solutions

Kapoor

Experienced Product Manager with a decade of expertise in driving innovation and delivering impactful solutions

About Me

Hey there! I'm a Product Manager who started as a front-end developer. I went from writing code to making big-picture decisions—basically, I traded in my keyboard for a roadmap! My journey has been driven by a love for crafting amazing user interfaces and making user experiences more enjoyable, one-click at a time.

For the past three and a half years at Intuit, I've been juggling multiple portfolios in the Workforce Technology group, cooking up innovative solutions to improve user experiences and streamlining operations. Before that, I wore the PM hat at a Clinical Research Organization in sunny LA, where I led teams to jazz up B2B SaaS products for clinical trials. My career's been a wild ride across different domains, giving me a ton of experience in what makes products shine. From dabbling in GenAI to boosting product adoption, I've been all about making a big impact.

When I'm not in the trenches of product development, I'm a perpetual student of the universe. I've taken online courses, attended webinars, and recently earned an AI Product Manager Certificate from Product School. They taught me all the cool new frameworks to turn wild ideas into MVPs and deliverables faster than you can say "user story."

Outside the office, I love spending quality time with my wife and our dogs. As a proud dog parent, I enjoy taking strolls with my furry companions. Fun fact: I was a professional swimmer for over five years, making waves at high school competitions. Swimming taught me the art of balancing life, dedication, and bouncing back from belly flops.

I'm all about friendly banter and deep dives into intellectual rabbit holes with friends and colleagues. I thrive on challenges and relish constructive feedback—it’s my secret sauce for growth. I'm adaptable to new environments and open to change.

Intrigued? Scroll down and let’s take a plunge into my professional world!

Projects

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My Skills

Leadership

Guiding cross-functional teams to achieve a shared vision, making strategic decisions, and inspiring others to deliver impactful products that meet customer and business needs.

Leadership

Guiding cross-functional teams to achieve a shared vision, making strategic decisions, and inspiring others to deliver impactful products that meet customer and business needs.

Product Vision & Strategy

Product Vision &
Strategy

Defining long-term goals and ultimate purpose of the product/feature, outlining the roadmap and actions needed to achieve that vision and deliver customer value.

Product Vision & Strategy

Defining long-term goals and ultimate purpose of the product/feature, outlining the roadmap and actions needed to achieve that vision and deliver customer value.

User Satisfaction

User
Satisfaction

Measuring user expectations, often assessing through metrics like quarterly/annual CSAT, customer interviews and follow-me-home exercises to gauge overall contentment.

User Satisfaction

Measuring user expectations, often assessing through metrics like quarterly/annual CSAT, customer interviews and follow-me-home exercises to gauge overall contentment.

Automation/Optimization

Leveraging technology to identify and automate manual and repetitive tasks. Improving existing workflows for efficiency and effectiveness.

Automation/Optimization

Leveraging technology to identify and automate manual and repetitive tasks. Improving existing workflows for efficiency and effectiveness.

Team Management

Team
Management

Guiding and coordinating cross-functional teams to align with product goals, fostering collaboration, resolving conflicts, and ensuring efficient execution to deliver successful products.

Team Management

Guiding and coordinating cross-functional teams to align with product goals, fostering collaboration, resolving conflicts, and ensuring efficient execution to deliver successful products.

GenAI

Leveraging generative AI technologies to create innovative features, and enhancing user experiences by generating new content, designs, or solutions autonomously.

GenAI

Leveraging generative AI technologies to create innovative features, and enhancing user experiences by generating new content, designs, or solutions autonomously.

Data Analysis

Examining and interpreting data to inform decisions, identify trends, understanding user behavior, and optimizing product performance, ultimately guiding strategic direction and improvements.

Data Analysis

Examining and interpreting data to inform decisions, identify trends, understanding user behavior, and optimizing product performance, ultimately guiding strategic direction and improvements.

Vendor Management

Overseeing and collaborating with external suppliers to ensure timely delivery, quality, and alignment with product goals, optimizing cost and enhancing the overall product value.

Vendor Management

Overseeing and collaborating with external suppliers to ensure timely delivery, quality, and alignment with product goals, optimizing cost and enhancing the overall product value.

Web/Mobile Development

Software development experience in building responsive web and native mobile applications. Applying a mobile-first approach to build fluid user experiences.

Web/Mobile Development

Software development experience in building responsive web and native mobile applications. Applying a mobile-first approach to build fluid user experiences.

Work Experience

Intuit, Inc.

Product Manager 2

I managed multiple portfolios within the Workforce Technology group, leading a team of 8 direct reports. I implemented productivity systems, introduced low-code tools, and enhanced employee experiences through GenAI and process automation. Key achievements include boosting user satisfaction by 15%, saving ~$1M through optimized license provisioning, and accelerating app development by 20%. I also improved compliance with automated PII scanning for low-code apps and streamlined incident reporting, reducing resolution times by 35%. I focused on strategic planning, vendor management, and enhancing UX for enterprise systems.

MedQIA, LLC.

Product Manager

I led cross-functional teams to enhance a B2B SaaS product for healthcare clinical trials, cutting CT/MRI imaging analysis time by 50%. I optimized the product configuration process, tripling operational bandwidth, and drove product adoption through targeted training and demos.

Ticketmaster

Software Developer

I served as the front-end lead for B2B and B2C web and mobile applications, optimizing conversion rates by 2%, enhancing go-to-market pages, and improving performance and scalability by reducing load times by 25% and peak hour interruptions by 50%.

VLink, Inc.

Front-End Developer

I developed impactful user experiences for consumer products and the banking industry. I led the redesign of product pages for Apple. I also mentored two interns, guiding them in developing banking applications.

Sazze, Inc.

Software Developer

I led UI development for ecommerce projects, including the redesign of Blackfriday.fm. I improved user engagement and conversion rates through A/B testing, enhancing daily and monthly active users as well as checkout conversions.

IANR EdMedia, UNL

Student Worker

I developed web and mobile applications for the agriculture department. I co-invented the Mobile Cattle Tracker app, a hybrid app for tracking cattle inventory and medical history, which was licensed to the State of Nebraska and featured in the university research catalog.

Hurrdat, LLC.

Web Developer, Intern

My first internship experience where I worked as a web development intern for a social media start-up. I was one of the first employees at the company and helped build the initial versions of the company website.

Education

M.S. Information Management

M.S. Information Management

Key courses included Data Management, Business Data Visualization, IT Services & Project Management, and Emerging Technologies, preparing students to handle complex information systems and drive innovation.

John Doe - Managing Director at Apple

Arizona State University
July, 2018

Arizona State University
July, 2018

B.S. Computer Science

B.S. Computer Science

Curriculum included core courses in programming, data structures, algorithms, and software engineering. Students completed technical electives, a senior design project, and courses in mathematics, science, and technical writing.

John Doe - Managing Director at Apple

University of Nebraska, Lincoln
August, 2014

University of Nebraska,
Lincoln

August, 2014

Certifications

Artificial Intelligence for Product Managers

Artificial Intelligence for Product Managers

A comprehensive program designed for Product Managers to specialize in AI. It covered topics like leveraging AI for product value, integrating AI technologies, designing user-centric AI experiences, and optimizing AI performance. The course also included hands-on project developing an AI-powered chatbot, and culminated in creating an AI Product Requirements Document (PRD).

A comprehensive program designed for Product Managers to specialize in AI. It covered topics like leveraging AI for product value, integrating AI technologies, designing user-centric AI experiences, and optimizing AI performance. The course also included hands-on project developing an AI-powered chatbot, and culminated in creating an AI Product Requirements Document (PRD).

John Doe - Managing Director at Apple

Product School
July, 2024

Product Leader Certification

A program designed to elevate experienced product managers into strategic leadership roles. It offered immersive, hands-on learning with live instruction from a top industry professional. The curriculum covered advanced product strategy, team leadership, communication, and data-driven decision-making. The course culminated in a practical project to build a tangible portfolio.

John Doe - Managing Director at Apple

Product School
September, 2020

Product Manager Certification

A program focused on teaching practical skills for landing a PM role. It included interactive sessions, real-world case studies, and personalized mentorship. The course culminated in a project, building a PRD that included market research, validating hypothesis, UX designs, product roadmap and a Go-To-Market plan.

John Doe - Managing Director at Apple

Product School
June, 2020

Product Leader Certification

A program designed to elevate experienced product managers into strategic leadership roles. It offered immersive, hands-on learning with live instruction from a top industry professional. The curriculum covered advanced product strategy, team leadership, communication, and data-driven decision-making. The course culminated in a practical project to build a tangible portfolio.

A program designed to elevate experienced product managers into strategic leadership roles. It offered immersive, hands-on learning with live instruction from a top industry professional. The curriculum covered advanced product strategy, team leadership, communication, and data-driven decision-making. The course culminated in a practical project to build a tangible portfolio.

John Doe - Managing Director at Apple

Product School
September, 2020

Product Manager Certification

A program focused on teaching practical skills for landing a PM role. It included interactive sessions, real-world case studies, and personalized mentorship. The course culminated in a project, building a PRD that included market research, validating hypothesis, UX designs, product roadmap and a Go-To-Market plan.

John Doe - Managing Director at Apple

Product School
June, 2020

Interested In
Working Together?

© 2024 - All Rights Reserved.

Built By Arjun Kapoor

© 2024 - All Rights Reserved.

Built By Arjun Kapoor

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